If you tried a test order, and it didn't work, there are a few things that could have happened. This section contains a list of common issues and how to solve them.
If you don't see your problem in the headings below, please have a look at our Common Scenarios help page and our Frequently Asked Questions help page.
If you still cannot find your answer, then please email us at better.shipping@atomyard.com and let us know. We are always happy to help you!