What is a shipping zone?
A shipping zone is how Shopify defines the locations in to which you ship to, and what shipping services you want to use to ship to those locations. Your shipping zones can contain single countries, single states/provinces, or a combination of these (multiple states and multiple countries). You can create as many shipping zones as you want. You can also use the shipping zones to define which of your shipping services/rates (such as the Better Shipping app rates) are available to the shipping zone. You must have a least one Shipping Zone for the Better Shipping app to work. For more information on how to use the Shopify Shipping Zones, please see below.
Creating a shipping zone
Before you start creating Better Shipping rates, you will first need to create your Shopify Shipping Zones. If you have just created your shop, then you will already have a "Domestic" and a "Rest of World" shipping zone setup in your ShopifyAdmin->Settings->Shipping and delivery->General->Manage page. If you need to change or add/delete your shipping zones, please use the Shopify help page here.
Once you are happy with the Shipping Zones you have setup in your store, you can move on to creating your Better Shipping Shipping Rates.
If you have any trouble with this, please email us at firstname.lastname@example.org and we will be happy to help you out.